Automate Engagement. Elevate Care. Your 24/7 Clinical Assistant
A 24/7 AI clinical chat assistant for automating patient engagement and routine clinic task management. This AI-powered clinical assistant handles inquiries, appointment schedules, and follow-ups in real-time to take the strain off employees and decrease time to response. By giving providers timely and accurate support at every touchpoint, the assistant helps care teams provide more efficient, consistent, and higher quality care.
How it works
Connecting Conversations, Data & Care - One Intelligent Patient Journey
Our AI-driven engine connects all aspects of the patient’s care lifecycle - from initial communication and lab results to continuous engagement. Clinical conversations, health insights, and follow-ups are combined into one integrated view, which minimizes silos and gaps in care. This connected strategy powers proactive communications, timely interventions, and personalized patient experiences by AI virtual care assistant across the entire care journey.
It starts with a conversation
Our AI SOAP Notes tool actively listens to and thoroughly understands the patient's story during the visit.
It connects to the data
The AI Lab Analysis platform visualizes and interprets their objective biomarker data over time.
It maintains the relationship
The AI Clinical Assistant uses that combined knowledge to personalize patient relationships between visits.
Imagine a patient’s lab results showing elevated blood sugar. The system doesn’t just flag it; it can trigger the AI Assistant to send a pre-approved follow-up message. This is the future of proactive, connected care.
Benefits
See the Difference Our AI Clinical Chat Assistant Makes
Our AI virtual care assistant delivers measurable results in patient engagement, care coordination and operational efficiency. Faster responses and automatic follow-ups keep patient’s attention between appointments while reducing staff workload by mitigating manual follow-ups. These improvements lead to quantifiable gains in productivity, satisfaction, and care delivery.
15+ hours saved weekly on routine
patient communication via automated intake, FAQs, and reminders.
35% less revenue loss overall
from missed appointments and costly readmissions with smart follow-ups.
2x increase in patient interaction
and engagement through proactive, 24/7 communication between visits.
Key Features
Smart Features That Transforms Patient Engagement
From reminders to follow-ups, these intelligent engagement features of AI patient engagement assistant automate timely, personalized communication throughout the care experience. They also help reinforce compliance, close engagement gaps, and keep patients connected between visits. By enabling AI for clinical practices, proactive and consistent outreach, every touchpoint becomes an opportunity to improve care - from a patient’s perspective.
24/7 Patient Communication
Makes sure that patients are constantly being supported with timely reminders, follow-ups and check-ins at every step of the care journey. This increases engagement, lowers missed appointments and maintains care for you when the clinic is closed.
Customizable Scripts & Triggers
Enables clinics to customize the logic, timing and tone of messages according to their plans. This ensures that the communication is consistent and meeting your compliance needs while still allowing for flexibility across departments and use cases.
Proactive Alerts & Follow-Ups
Initiates outreach for abnormal lab results or missed appointments automatically. This creates more rapid interventions, lowering the rate of no-shows and preventing unavoidable consequences before conditions escalate.
EHR & Workflow Integration
Seamlessly integrates with current EHRs and clinical platforms to ensure patient communication is always in step with real-time patient data. This helps to reduce manual effort and also improves accuracy of context-dependent interactions.
Centralized Patient Interaction Dashboard
Provides a unified view of all patient conversations, previous engagement history and adherence measures. This enables better visibility, collaboration, and decision-making for care teams throughout departments and workflows.
Safety-First Escalation
Recognizes high-risk or urgent situations and escalates them to human staff immediately. This guarantees the safety of patients, in terms of trust, clinical responsibility and timely human intervention through the AI healthcare chat assistant.
See Your AI Clinical Chat Assistant in Action
Our AI healthcare chat assistant helps at every step of the patient journey - from initial intake and booking appointments to post-visit follow-up and long-term care management. It automates reminders, captures information from the patient and drives constant engagement between visits. This helps clinics to onboard patients more efficiently, increase retention rates and adherence, and provide continuity of care over time.
Before the Visit: A Seamless, Automated Intake
Reduce patient wait times and staff paperwork. Days before an appointment, the assistant automatically engages the patient.
Between Visits: Interactive Adherence & Support
Ensure patients stay on track with their care plans through smart, interactive reminders that log adherence and progress consistently.
After Discharge: Proactive Follow-up to Prevent Readmission
For hospitals, reducing readmissions is a top priority. Our assistant automates critical post-discharge check-ins, ensuring timely follow-ups daily.
What Our Clients Say
Discover what our clients say about working with us and how we’ve contributed to their success.
Dr. Miguel Hughes
St. Helena Medical Group
The AI Assistant ensures our chronic care patients stay on track with daily medication reminders. It feels like we’ve added another full-time staff member without the overhead.
Dr. Asha Menon
WellCare Diagnostics & Clinics
The customization options give us complete control. The AI speaks in our practice’s tone, follows our protocols, and ensures patient safety with built-in escalation triggers.
Dr. William Harris
Sunrise Heart Institute
Patients love how personalized the bot feels. It collects intake details before the visit, so when I enter the room, I already know their concerns. It’s a huge time-saver.
Dr. Miguel Hughes
St. Helena Medical Group
The AI Assistant ensures our chronic care patients stay on track with daily medication reminders. It feels like we’ve added another full-time staff member without the overhead.
Dr. Asha Menon
WellCare Diagnostics & Clinics
The customization options give us complete control. The AI speaks in our practice’s tone, follows our protocols, and ensures patient safety with built-in escalation triggers.
Dr. William Harris
Sunrise Heart Institute
Patients love how personalized the bot feels. It collects intake details before the visit, so when I enter the room, I already know their concerns. It’s a huge time-saver.