An AI partner agency is a dedicated AI engineering team (architect, engineers, ML ops, project lead) on a monthly retainer that builds and operates a client's complete AI stack. Bitontree runs this AI partner agency model for companies that need long-term AI continuity, not project-by-project handoffs.
A Bitontree AI partner agency engagement covers six capability areas under one contract. The same team handles all six. Not six vendors. Not six contracts. Not six onboarding cycles. One team, one roadmap, one accountability line.
The AI partner agency team designs, builds, and operates conversational systems: web chatbots, WhatsApp bots, voice agents on Vapi or Twilio, IVR replacements. We pick models per use case (GPT-4o for reasoning, Claude for long-context tasks, Whisper for transcription) and ground every response in your data through retrieval.
When a task needs multi-step reasoning, tool use, and decision logic, the AI partner agency team builds agents. LangGraph for orchestration, function-calling for tool integration, evaluator loops for self-correction. Agents that book appointments, triage tickets, run research, and execute multi-system workflows.
The team automates the operational glue work: Zapier and n8n for low-complexity flows, custom Python for everything else. CRM updates triggered by call transcripts. Invoices routed by document classification. Lead scoring pipelines that update Salesforce and HubSpot in real time across regions.
The team builds OCR pipelines, document classifiers, and retrieval-augmented generation systems. Pinecone, Weaviate, or pgvector for the vector layer. Custom extractors for invoices, contracts, clinical notes, and claims. Production document AI that handles 50K+ pages monthly with measured accuracy.
The architect on the AI partner agency team runs quarterly roadmap reviews, evaluates build-vs-buy for every new capability, and writes the technical specs that the engineers ship against. Not a separate consulting engagement. Strategy work is included in the retainer.
Bias testing, audit logs, evaluation harnesses, HIPAA controls, SOC 2 alignment, EU AI Act classification: the team builds governance into every system from day one. The ML ops engineer owns production monitoring, incident response, and cost optimization across the full stack.
Bitontree maintains ongoing AI partner agency engagements across four regulated and operationally complex industries. Each industry has its own compliance posture, integration surface, and roadmap pattern. The dedicated team brings that institutional knowledge from day one.
Healthcare AI partner agency engagements start with medication adherence calling, intake automation, or clinical documentation, then expand across patient operations. Embedded teams work inside HIPAA controls, sign BAAs, and integrate with Epic, Cerner, and Athena via FHIR.
Legal AI partner agency engagements start with research automation or document AI for contract review, then expand into matter management. The team enforces attorney-client privilege, integrates with Clio, MyCase, and NetDocuments, and has delivered 50% research time reduction.
SaaS AI partner agency engagements ship AI features inside your product: copilots, in-app assistants, agentic workflows, semantic search, and RAG over customer data. The team integrates into your engineering org as an AI feature pod, adopting your stack and CI/CD.
Every Bitontree AI partner agency engagement includes governance from day one. Not as a separate workstream. Not as a compliance review at the end. As a default behavior of the dedicated team.
Every shipped AI system gets a regression test suite: adversarial prompts, demographic fairness probes, and hallucination detection on grounded retrieval. The ML ops engineer runs it on every prompt change and model upgrade.
Every LLM call, retrieval, and tool invocation is logged with user identity, input, output, and decision path. Logs route to Datadog, Grafana, or your observability stack, keeping HIPAA and SOC 2 audits query-ready.
The dedicated team aligns every system with HIPAA, SOC 2, and EU AI Act requirements. Bitontree signs BAAs, works inside your existing SOC 2 controls, and runs EU AI Act classification before any system ships.
The first 60 days of a Bitontree AI partner agency engagement follow a structured five-step process. The goal is to have the team shipping production code by week four and running a stable delivery cadence by week eight.
The architect and a senior engineer map your current AI footprint, integration surface, data assets, and compliance constraints. Output is a 12-month roadmap with quarterly milestones and a prioritized backlog for the first quarter.
AI footprint audit
Integration surface mapping
Quarter-one backlog
Builds conversational chatbots that understand queries, engage users, and deliver accurate responses across channels.
Designs, deploys, and manages intelligent agents that understand, decide, and act across business workflows.
Automates workflows, reduces manual effort, and streamlines operations with intelligent, decision-driven AI systems.
Logistics AI partner agency engagements start with document AI: invoice processing, customs declarations, and bill of lading extraction, then expand into freight matching and exception handling. The Singapore Invoice deployment anchors this practice with 70% manual work reduction.
Bitontree assigns the dedicated team (architect, engineers, ML ops, project lead) matched to your roadmap. You meet the team. You approve the lineup before it locks.
Dedicated team matching
Role assignment
Team introduction
Lineup approval
The team integrates with your stack: repos, CI/CD, observability, secrets management, communication tools. They sit in your standups, read your code, talk to your operators. By the end of this phase, the team is shipping pull requests.
Stack integration
CI/CD and observability setup
Standup embedding
First pull requests
Daily standups, weekly demos, monthly strategic reviews. The team operates on your delivery cadence and ships against the quarterly roadmap. Each quarter ships faster than the last, as the team's context deepens and the architectural foundation built in earlier phases compounds.
Daily standups
Weekly demos
Monthly strategic reviews
Quarterly roadmap delivery
Every 90 days the architect runs a roadmap re-baseline. What shipped, what worked, what changed in your business, what changes in the AI landscape. The next quarter's backlog is set. Pricing and team composition adjust if the scope shifts materially.
Roadmap re-baseline
Shipped-work review
Next-quarter backlog
Pricing and team adjustment
A Bitontree AI partner agency engagement assigns a fixed team to one client. Team composition flexes by scope but the structure is consistent: senior architect, three to five engineers, dedicated ML ops, project lead. The team is exclusive to your engagement during retainer hours
Senior engineer with 6+ years building production AI. Owns technical decisions and roadmap.
Full-stack engineers fluent in Python, LangChain, LangGraph, vector databases, multiple LLM provider APIs.
Observability, cost monitoring, regression testing, production incident response.
Runs standups, owns delivery cadence, manages stakeholder communication. Single point of contact for your team.
DAILY
15 minutes in your time zone overlap window. What shipped, what's next, what's blocked.
WEEKLY
No slides. We show the deployed code running against real workloads.
MONTHLY
Leadership review of roadmap, cost, and capability planning.
QUARTERLY
Architect-led. Tech debt, scaling, governance posture.
Three retainer structures to match how predictable your AI roadmap is over the next 12 months.
01
Team works exclusively on your roadmap, full retainer hours. The standard model when AI is core to your operations.
02
Smaller team, usually two engineers plus shared architect and ML ops, for clients with steady but lower-volume roadmaps.
03
Base team of three with on-demand specialist rotation (voice agent, RAG, compliance) brought in for specific phases.
Bitontree engagements that started as scoped projects and became ongoing AI partner agency relationships. All showing the compounding cost advantage of the dedicated team model.
AI-powered invoice processing for a Singapore-based logistics enterprise. OCR and ML automate data extraction, validate against business rules, and process invoices end-to-end across multiple formats and currencies.
Bitontree publishes AI engineering retainer ranges because transparency is a competitive moat in a market where every comparable agency hides numbers behind sales calls. The AI engineering retainer model means a fixed monthly fee covering a defined team and scope, no surprise change orders, no per-ticket billing.
(1 architect, 2 engineers, shared ML ops): $25k to $40k per month
(1 architect, 3 engineers, 1 ML ops, 1 project lead): $45k to $70k per month
custom pricing, typically $90k+ per month
Discover what our clients say about working with us and how we’ve contributed to their success.
Healthcare
Patients were hanging up during peak hours - 30% of calls lost. Bitontree's voice AI now handles scheduling, insurance checks, and intake 24/7. No-shows dropped 25%. Our front desk finally breathes.
Operations Director
Logistics
Two people spent every morning copy-pasting tracking data into CargoWise. Now the AI does it overnight - 200+ shipments updated, clients notified, exceptions flagged before we walk in.
Head of Operations
E-commerce
We went from 4-hour average ticket resolution to under a minute. The agent doesn't just reply to customers - it actually fixes the problem. Refunds, account changes, order issues. My team finally has time to work on things that matter.
VP of Customer Experience
Healthcare
Patients were hanging up during peak hours - 30% of calls lost. Bitontree's voice AI now handles scheduling, insurance checks, and intake 24/7. No-shows dropped 25%. Our front desk finally breathes.
Operations Director
Stay informed with the newest happenings in the world of emerging technologies.
AI staff augmentation places individual engineers under your management. AI partner agency assigns a complete team (architect, engineers, ML ops, project lead) that works as one unit with shared context and shared accountability for outcomes. With AI staff augmentation, you carry the integration work and the team dynamics. With a Bitontree AI partner agency dedicated team, you get a working team unit that ships against a roadmap.
Yes. Most AI partner agency engagements start with a single capability (usually chatbots, voice agents, or document AI) and expand as the team's context deepens. The same dedicated team takes on new capability areas without re-onboarding cost. The mental health clinic engagement started with one voice agent and expanded to four production AI systems with the same team.
Yes. The client owns all code, models, prompts, fine-tunes, and documentation produced during the engagement. Bitontree retains no rights to client IP. Repositories sit in your GitHub or GitLab from day one. If the AI partner agency engagement ends, you keep everything the team built: code, infrastructure-as-code, runbooks, evaluation harnesses, and architectural documentation.
We sign BAAs for HIPAA-regulated clients, operate inside your VPC where required, and route LLM calls through compliant endpoints (Azure OpenAI, AWS Bedrock with BAA, or on-prem deployments). Audit logs and access controls are configured before the first line of code ships. The ML ops engineer owns ongoing compliance monitoring and quarterly access reviews.
The team flexes. We re-baseline the quarterly roadmap based on what shipped, what worked, and what changed in your business. If the new direction needs different skills (say, the team built chatbots for two quarters and now needs document AI depth) we rotate engineers into the team without pausing delivery. Composition changes get reviewed and approved with your leadership.
Yes. Bitontree teams cover overlap windows for US Eastern, US Pacific, UK, EU, Singapore, and Australia time zones. Daily standups happen during your business hours. The team is based in Ahmedabad, India, which gives strong overlap with EU, UK, Singapore, and Australia, and a working overlap window with US Eastern in the morning and US Pacific in the late afternoon.
AI team as a service means you retain a complete AI engineering team (architect, engineers, ML ops, project lead) on a monthly retainer instead of scoping individual projects. The Bitontree AI partner agency runs this model. The difference from project work: context compounds across systems, the team is exclusive to your roadmap during retainer hours, and you avoid the re-onboarding tax every time a new AI capability gets added.
Six months. AI work compounds, meaning the first two months are integration and roadmap, months three to six are where shipped systems start generating measured outcomes. Shorter engagements default to our project-based service lines. Most AI partner agency engagements run 12 to 24 months because the cost-per-shipped-feature drops quarter over quarter as the team's context deepens.
Bitontree's AI partner agency goes deeper in regulated verticals (healthcare, legal, logistics, SaaS) and publishes pricing transparently. Our teams ship production systems on day 14, not slide decks on day 30. Most comparable agencies offer dedicated team or MLOps consulting models but hide pricing behind sales calls. Bitontree's published AI engineering retainer ranges are a deliberate differentiator.
Every dedicated AI partner agency team includes an ML ops engineer. They set up observability with LangSmith or Langfuse, monitor LLM cost and latency, run regression tests on prompt and model changes, and own incident response for production AI systems. Production monitoring is not an add-on: it ships with every system from day one.
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